American Eagle

I've been a fan of American Eagle for years, even though I'm about 15 years older than their average customer. I especially love their underwear for the style, price, and quality for price. So I was super surprised to take a bra out of the wash the other day and find it ripped apart. Granted, the bra was 2 or 3 years old and I washed it, against the label recommendations. But I contacted them anyway with my patented "ho hum, this sad thing happened to your product, I just wanted you to know, you don't have to do anything about it..." remarks that always result in a refund. And low and behold, they replied with a certificate to take it back to the store for another bra or a gift card for the full price of the bra! I walked in yesterday and got my new merchandise.